Contact Us

Have questions about genetic testing, our services, or need support? Our team is here to help you on your genetic journey.

Send us a message
Get in Touch

Email

info@covermygenetics.com

We typically respond within 24 hours

Phone

(555) 123-4567

Monday - Friday, 9am - 5pm EST

Support Hours

Monday - Friday: 9am - 5pm EST

Saturday: 10am - 2pm EST

Emergency support available 24/7

Address

123 Genetics Way
Suite 456
Boston, MA 02110

Frequently Asked Questions

How quickly will I get a response?

We respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line.

Can I schedule a consultation?

Yes! Pro and Family plan members can schedule consultations with certified genetic counselors. Contact us to book your session.

Do you offer technical support?

Absolutely. Our technical support team can help with API setup, account issues, and platform navigation.

Need Immediate Help?

For urgent genetic counseling questions or technical issues, don't hesitate to reach out directly.